Privacy Policy

Effective Date: January 1, 2024

Introduction

At Neural Edge Intelligence GmbH (“Neural Edge”, “we”, “us”, or “our”), your privacy is a priority. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you interact with our website, services, and applications. We are committed to compliance with the General Data Protection Regulation (GDPR), the Australian Privacy Principles (APPs), and other applicable data protection laws.

Collection of Personal Data

We collect personal data directly from you and from your use of our services. This may include:

• Contact details: Full name, email address, phone number, company name
• Professional information: Job title, industry, business size
• Technical data: IP address, browser type, operating system, device identifiers
• Usage data: Pages visited, time spent, referring URLs, interactions
• Communication: Emails, surveys, forms, and support inquiries

We only collect personal data that is necessary for the purposes described in this policy.

Legal Bases for Processing

Under GDPR and the Australian Privacy Act, we process your personal data based on one or more of the following legal grounds:

• Consent: When you have given clear consent for us to process your data for a specific purpose.
• Contractual necessity: When processing is necessary for the performance of a contract with you.
• Legal obligation: When processing is required to comply with the law.
• Legitimate interests: When processing is necessary for our legitimate business interests, provided your rights and interests do not override those interests.

Use of Cookies

Our website uses cookies and similar tracking technologies to enhance user experience, analyze website performance, and deliver personalized content. Types of cookies we use include:

• Essential cookies: Required for basic site functionality
• Performance cookies: Help us understand how visitors interact with the site
• Functional cookies: Remember preferences and settings
• Marketing cookies: Used for advertising and retargeting purposes

You can manage your cookie preferences through your browser settings or our cookie banner.

Marketing and Analytics

With your consent, we may use your personal data to send newsletters, product updates, or promotional communications. You can opt out at any time by clicking the unsubscribe link in our emails.

We use analytics tools (such as Google Analytics) to understand user behavior and improve our services. These tools may collect information such as page views, time spent, and interactions.

Disclosure to Third Parties

We may share your data with trusted third-party service providers who assist us in operating our website and delivering services. These may include:

• Hosting providers
• Email marketing platforms
• CRM and analytics tools
• Legal and financial advisors

All third parties are contractually obligated to protect your data and only use it for specified purposes.

Data Storage and Security

We store your personal data on secure servers located in the European Union and other jurisdictions with adequate data protection safeguards. We implement industry-standard technical and organizational measures to protect against unauthorized access, loss, or misuse, including:

• Encryption of data in transit and at rest
• Access controls and multi-factor authentication
• Regular security audits and vulnerability assessments

User Rights and How to Exercise Them

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate or incomplete data
• Request deletion of your personal data (“right to be forgotten”)
• Object to or restrict processing of your data
• Withdraw consent at any time
• Receive your data in a portable format
• File a complaint with a supervisory authority

To exercise any of these rights, contact us at privacy@neuraledge.ai.

Links to Third-Party Resources

Our website may contain links to external sites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies.

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. When we do, we will revise the “Effective Date” at the top. Significant changes will be communicated via email or a notice on our website.

Contact for Data-Protection Inquiries

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact our Data Protection Officer:

Neural Edge Intelligence GmbH
Invalidenstraße 117
10115 Berlin, Germany
Email: privacy@neuraledge.ai